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ChristianHosting.Com Support
Integrity First: A lot of companies paste a lot of graphics showing
support reps with head-sets, and large call centers. The hard truth in this
industry, is that many of those images simply are not true. In this wonderful
Internet World a garage based company, can "look" like a million dollars.
We are Not a million dollar enterprise. We are very profitable, and
adequately staffed to handle all of our support requests. We have access
to a contract support center that is familiar with our operating environment
that can take support requests if the need arises.
Our Support Movies will help you learn how to publish your site, and setup your e-mail
and much more. Check them out
We are there for you when you need it! 95% of our support
will come via our online esupport system, and e-mail. When you
submit a "trouble" ticket though our eSupport
It generates a unique ticket number and access code. With this ticket number you
will be able to track the status of your ticket 24X7.
If you e-mail our sales or support center, it will be routed to the eSupport system
as well.
Can you call us and will we answer the telephone? The answer is "yes" and "most of the time".
When we can't answer the telephone please leave a message and we will call you back as soon as possible.
Will you help me build my site? We will guide you along the way, suggesting
self help materials that can be obtained freely on the web, or for moderate fees at a book store.
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